Privacy Policy

Privacy Policy

Last Updated: December 1, 2024

1. Introduction

At Stallion Turbos (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit www.stallionturbos.co.za (“Website”) or make purchases through our online shop.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Name and contact details
  • Billing and shipping addresses
  • Payment information
  • Vehicle information for product compatibility
  • Email address
  • Phone number
  • Purchase history

2.2 Automatically Collected Information

When you visit our Website, we automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Browsing patterns and interaction data
  • Cookies and similar tracking technologies

2.3 Technical Data for Orders

To ensure proper fitment and service, we may collect:

  • Vehicle make and model
  • Engine specifications
  • Current turbocharger configuration
  • Performance requirements

3. How We Use Your Information

We use your information for:

  • Processing and fulfilling orders
  • Communicating about your purchase
  • Providing customer support
  • Sending technical updates and product information
  • Improving our products and services
  • Compliance with legal obligations
  • Prevention of fraud and abuse

4. Data Storage and Security

4.1 Storage Duration

  • Order information is retained for 5 years for warranty and legal purposes
  • Account information is kept until you request deletion
  • Payment information is not stored on our servers

4.2 Security Measures

We implement appropriate security measures including:

  • SSL encryption for data transmission
  • Secure payment processing
  • Limited staff access to personal information
  • Regular security assessments

5. Cookie Policy

5.1 Essential Cookies

We use necessary cookies for:

  • Shopping cart functionality
  • User authentication
  • Security purposes
  • Basic site operations

5.2 Performance and Analytics Cookies

With your consent, we use cookies for:

  • Improving website performance
  • Analyzing user behavior
  • Enhancing user experience
  • Marketing and advertising purposes

5.3 Cookie Management

You can manage cookie preferences through:

  • Browser settings
  • Our cookie consent banner
  • Account settings

6. Third-Party Services

We may share data with:

  • Payment processors
  • Shipping providers
  • Analytics services
  • Marketing platforms

All third-party providers are bound by confidentiality agreements and data protection requirements.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion
  • Object to data processing
  • Data portability
  • Withdraw consent

8. Marketing Communications

8.1 Email Marketing

We send marketing emails only if you:

  • Create an account
  • Subscribe to our newsletter
  • Opt-in during checkout

8.2 Opting Out

You can opt out of marketing communications by:

  • Using the unsubscribe link in emails
  • Contacting our customer service
  • Adjusting account settings

9. Data Protection Rights

Under South African data protection laws, you have rights regarding your personal data, including:

  • Right to access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object

10. International Data Transfers

If we transfer your data internationally, we ensure appropriate safeguards are in place through:

  • Standard contractual clauses
  • Data processing agreements
  • Compliance with international data protection laws

11. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect data from children under 18.

12. Changes to Privacy Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date.

13. Contact Information

For privacy-related inquiries:

Stallion Turbos
Phone: (012) 379 8430
Email: chris@stallionturboservices.co.za
Address: 747 Van Der Hoff Road, Pretoria Gardens, South Africa, 0182

14. Compliance

This privacy policy complies with:

  • Protection of Personal Information Act (POPIA)
  • Electronic Communications and Transactions Act
  • Consumer Protection Act

By using our Website, you acknowledge that you have read and understand this Privacy Policy.